Telecom Technician Job at OneCloud Corporation, Charlotte, NC

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  • OneCloud Corporation
  • Charlotte, NC

Job Description

Job Description

Job Description

Description:

We are seeking an experienced Telecom Technician skilled in paging systems, VoIP phone systems, and UCaaS solutions. This hands-on position involves installing, configuring, and maintaining communication systems across a range of business and healthcare environments. You’ll work closely with our project and support teams to ensure every system is deployed and operating at peak performance.

Duties/Responsibilities:

  • Install, configure, and maintain paging systems (Valcom, Bogen, or similar).
  • Install, configure, and troubleshoot VoIP phones and UCaaS platforms (Poly, Yealink, Microsoft Teams, etc.).
  • Perform structured cabling installation and terminations (Cat5e/6 and fiber).
  • Conduct site surveys, evaluate signal coverage, and recommend system improvements.
  • Test and troubleshoot circuits, cabling, and communication hardware.
  • Read and interpret wiring diagrams, schematics, and work orders.
  • Collaborate with project managers, IT teams, and customers to complete installations on schedule.
  • Document all work performed and maintain accurate service records.
  • Follow company safety procedures and quality standards.
Requirements:

Qualifications:

  • 3+ years of hands-on experience in telecom installation or support.
  • Proven experience with paging systems , VoIP phones , and UCaaS solutions .
  • Working knowledge of networking basics (IP addressing, VLANs, switches).
  • Strong troubleshooting and diagnostic skills.
  • Valid driver’s license and clean driving record.
  • Ability to lift up to 50 lbs and work in a variety of environments (offices, schools, hospitals, etc.).
  • Fluent in English

Preferred Certifications:

  • BICSI Installer or Technician Certification
  • OSHA 10/30
  • VoIP or network certification (CompTIA Network+, Cisco CCNA, etc.)

Why Join Us:

  • Competitive pay and comprehensive benefits
  • Company vehicle or mileage reimbursement
  • Ongoing training and advancement opportunities
  • Supportive, team-oriented environment

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