Sr. GoLang Developer job at TechDigital Group Bethpage, NY, US

Job Description

Required experience/skills:

Demonstrated experience in building precise, easily understandable journey maps.
Ability to quickly present current state services and experiences in the government sector.
Track-record of deliverables that build products that are malleable, and usable by user experience and customer experience teams.

Preferred experience/skills:

Usage and familiarity with Lucid or other web-based diagramming applications.
Creation of simple graphics and visuals to show complex ideas.
Experience connecting with community members to verify hypothesis/ assumption maps.

Project work includes: Consultant will be responsible for the creation of up to 40 customer journey maps (through publicly accessible information) that are: Built from templates and use a process that is easily repeatable by HC teams for additional journeys. Designed to be malleable and editable for future iterations. Set up standard common phases that are within government services (such as: learn, use, visit, apply, submit, receive). Visually and graphically stimulating as well as easily understandable by those without subject matter expertise. Focus on the front-end service delivery. Displays what people are doing, thinking, feeling and the channels/ touchpoints they experience along the journey. Propose and recommend opportunities for usage of maps to inform Client, design, and development phases. Project deliverables include: Up to 40 customer journey maps within these experiences:

Property: Pay property taxes; see assessed value; review property description; etc.
Permits: License, marriage, birth certificates, vehicle registration; etc.
Needs assistance: Cash, emergency assistance, disabilities, mental health, housing, child protection; etc.
Work at Hennepin County: Get a job at Hennepin County, see benefits; etc.
Civic engagement: climate change, disparity reduction, voting/ elections, report a problem (transportation related); etc.
Waste: Disposal, recycling, pollution, lead abatement, choose to reuse, etc.

#J-18808-Ljbffr TechDigital Group

Job Tags

Similar Jobs

Harvest Midstream Company

Pipeline Operator - 24/7 Field & SCADA Operations Job at Harvest Midstream Company

A leading energy firm located in Texas is seeking an entry-level position to monitor and maintain the safe operations of gas/oil pipelines. Responsibilities include conducting inspections, preparing reports, and ensuring compliance with safety regulations. Candidates should...

PrideStaff

Instrumentation Fitter / Tubing Bender Job at PrideStaff

...: $22hr. Location : Conroe, TX 77303 Job Description: Bending, fabricating and assembling steel tubing on drilling rigs / refinery equipment in yard near Crosby TX. Work is performed inside shop and outside on equipment. Duties: Measure, Bend , Fabricate,...

Catch Hospitality Group

Office Administrator Job at Catch Hospitality Group

...Job Description Restaurant Operations Assistant: Part Time: Approx 16 hours a week. Availability Requirements: Monday Availability... ...use your skill, knowledge, and personality to provide a great work environment for our employees. Qualifications: Have 1-...

Crown Cork & Seal USA, Inc.

Compensation Analyst Job at Crown Cork & Seal USA, Inc.

...Overview, Duties and Responsibilities: \n\n As the Compensation Analyst at Crown, you will play a pivotal role in contributing to our... ...with cloud based HRIS systems such as SAP Success Factors or Workday. \n\t In-depth knowledge of compensation principles, processes...

Help Home Services

Duct and Insulation Specialist Job at Help Home Services

Job Description Job Description We are seeking a motivated and reliable Duct and Insulation Lead Installer to join our team. This role is responsible for installing insulation in residential projects, ensuring high-quality work, energy efficiency, and customer satisfaction...