Senior ServiceNow Developer (Dallas) Job at 360 Technology, Dallas, TX

clhHcmZ1ZzA5cE83ckRWVitIV2xuZDVU
  • 360 Technology
  • Dallas, TX

Job Description

We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), CMDB , and Discovery . The ideal candidate will lead end-to-end ServiceNow solution design and implementation to enhance operational visibility, improve service delivery, and strengthen IT asset and configuration management.

You will collaborate closely with architects, product owners, and cross-functional stakeholders to translate business requirements into scalable, secure, and high-performing ServiceNow solutions.

Key Responsibilities

  • Lead the design, development, administration, and enhancement of ServiceNow modules, including ITSM and ITOM
  • Architect and configure CMDB data models , CI classes, relationships, reconciliation rules, and dependency mapping
  • Implement and optimize Discovery , Service Mapping , and Event Management
  • Develop, customize, and extend ServiceNow applications using Glide API, JavaScript , UI Policies, Client Scripts, Business Rules, and Workflows
  • Create and maintain IntegrationHub , mid-server, and REST/SOAP integrations with external tools
  • Govern data quality, compliance, auto-population rules, and CI lifecycle management
  • Drive platform upgrades , cloning, instance strategy, service catalog enhancements, and process automation
  • Implement solutions aligned to ITIL best practices for incident, problem, change, and request processes
  • Lead root-cause analysis & remediation for CMDB/Discovery issues
  • Build dashboards and reporting for service health, operational intelligence, and dependency insights
  • Provide development guidance, code reviews, and mentoring for junior team members
  • Coordinate with security, compliance, and platform governance teams to ensure adherence to standards

Required Qualifications

  • 7+ years ServiceNow development experience
  • Proven expertise in ITSM , including request, incident, problem, change, CMDB, and automation workflows
  • 5+ years of hands-on ITOM implementation, including:
  • Discovery
  • Service Mapping
  • Event Management
  • Strong proficiency in CMDB architecture , CI class modeling, and relationship design
  • Deep experience in JavaScript, Glide scripting , Flow Designer, and UI Framework
  • Strong experience integrating ServiceNow with 3rd-party tools via REST/SOAP APIs , MID Servers
  • Experience with Discovery patterns , probes, and credentials configuration
  • Solid understanding of ITIL V3/V4 frameworks

Job Tags

Part time,

Similar Jobs

Tesla

Customer Service Representative, Collision Job at Tesla

 ...Overview The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized... 

Southwestern Legacy Insurance Group

Insurance Sales Agent / Licensed or Unlicensed - Henderson, NV Job at Southwestern Legacy Insurance Group

 ...Job Description Job Description We are recruiting Life Insurance Sales Closers. Our average sales agent makes $10,000 per month. Yes, you read that correctly. This is not some get-rich-quick scheme. Most people have no idea how much money there is in Insurance Sales... 

CHRISTUS Health

Nurse Midwife Job at CHRISTUS Health

 ...Description Summary: CHRISTUS Health is seeking a Certified Nurse Midwife to join a busy OBGYN practice in Beaumont with a team of physicians and midwifes. CHRISTUS Southeast TexasSt. Elizabeth is a full-service, acute-care, 431-bed regional referral center, and is recognized... 

Educational Bus Transportation

School Bus Drivers and Van Drivers Job at Educational Bus Transportation

 ...providing safe and reliable transportation for students in the Copiague, West Babylon, Farmingdale, and Hicksville areas. As a School Bus or Van Driver, you will play a vital role in ensuring students arrive at school and return home safely each day. This position offers... 

Christeyns

Territory Manager: Laundry & Housekeeping Solutions Job at Christeyns

 ...A leading chemical products supplier in South Carolina is seeking a Territory Manager to drive sales and service for their laundry, kitchen, and housekeeping product lines. The ideal candidate will have prior sales experience and be capable of providing excellent service...