Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT) Job at AVI Limited, United States

cW5xdmV1NDk4SnV4ckRwUytIT3RtTmRXQXc9PQ==
  • AVI Limited
  • United States

Job Description

Job Posting

Location: Remote Schedule: Form 8 am to 5pm EST (New York Time) (8 hour shift), Monday to Friday with every other weekend availability. Language: Speak English and Spanish.

Responsibilities

Scheduling: You will schedule vehicles to pick up and drop off clients to their medical appointments. You will inform drivers of their assignments for the day and/or week. You must be able to schedule last-minute trip requests and be sure the clients reach their appointments on-time.

Communication: You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur. You will be listening and speaking to people by dispatching software and phone. Your ability to listen, speak plainly and communicate effectively will be necessary. You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently. You must be organized, detail-oriented, and able to work well under pressure.

Handling Problems: You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems. You will need to be able to prioritize the most important situations and think quickly on your feet. You should think ahead and anticipate potential problems, such as allowing extra time during stormy weather.

Reporting

You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.

Monitoring Safety

You will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules. You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation. Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.

Job Tags

Monday to Friday, Shift work, Weekend work,

Similar Jobs

Ingredion

Corporate Accounting Intern Job at Ingredion

 ...exciting opportunity for an ambitious student to join our Corporate Accounting team for summer 2026! As the Corporate Accounting Intern ,...  ...the Corporate Accounting department, and we believe that this internship will give you the opportunity to apply academic experience... 

Central Park Conservancy

Waste Hauler and Truck Driver/ Park Maintainer III Job at Central Park Conservancy

 ...maintenance. Essential Duties Drive vehicles requiring a Valid Class B Commercial Drivers' License full sized packer truck, mini packer trucks, and pickup trucks in a safe and efficient manner to provide park maintenance services such as picking up solid waste and... 

Olsen Motorsports

Automotive General Sales Manager Job at Olsen Motorsports

 ...Our growing Porsche repair and restoration facility seeks an automotive general sales manager ready to hit the ground running to close deals and maintain sales profitability. We need a natural leader who has a strong work ethic and exemplary customer service skills to... 

US Tech Solutions

Medical Reviewer LPN Job at US Tech Solutions

 ...Friday, 8:30am-5pm.+ Onsite training for the first 2 weeks, then work from home.+ Performs medical reviews using established criteria sets...  ...or Licensed Vocational Nursing and Active, unrestricted LPN/LVN licensure.**About US Tech Solutions:**US Tech Solutions... 

Keefe Group

Warehouse Bulk Order Picker Job at Keefe Group

Wage Rate $19.00/hour Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with...