Join us as a Patient Representative – Contact Center at Mount Sinai Medical Center. This hybrid position offers the flexibility to work from home after six months of on‑site work at our Miami Beach hospital. Shift: 8:30 AM – 5 PM, Monday–Friday. Hybrid opportunity: work from home after 6 months on site. Base salary plus monthly and quarterly incentive program. Key Responsibilities Answers inbound calls, emails, and messages to schedule, reschedule, or cancel patient appointments. Verifies and updates patient demographic and insurance information during scheduling interactions. Coordinates appointments with appropriate providers based on patient needs, location, and urgency. Follows workflow, scripts, and guidelines to ensure consistent service quality. Utilizes scheduling EMR (Epic) system to manage appointment calendars and documentation. Collaborates with physician offices, clinical staff, and other departments to resolve scheduling conflicts or special requests. Informs patients of required preparation, documents, or procedures related to their appointment. Handles high call volumes while maintaining accuracy and empathy in all communications. Maintains HIPAA compliance and protects patient confidentiality at all times. Identifies urgent calls or medical issues and escalates appropriately per protocol. Adheres to schedule and is highly reliable with attendance. Qualifications 1 year experience in a healthcare setting preferred. Bilingual in Spanish. High School Diploma. Successful completion of 6‑month training required to be eligible to work from home. Benefits Health benefits Life insurance Long‑term disability coverage Health care spending accounts Retirement plan Paid time off Pet insurance Tuition reimbursement Employee assistance program Wellness program #J-18808-Ljbffr Mount Sinai Medical Center
...As an emergency medicine (EM) physician with TeamHealth, you can maintain a great work/life balance by joining our team at Baptist Memorial Hospital Crittenden in West Memphis, Arkansas. We are offering full-time and part-time opportunities for you in the emergency...
...NAPA Auto Parts. We are a Parts Store and SO much more and we are looking for even more great talent to join our NAPA family! We have lots of parts available to our customers and this role as a Warehouse Associate plays a major part in getting these Warehouse Associate...
...theme park admission and much more! Cast Members working in entry level culinary positions are responsible for execution of all menu... ...resort. They will also be responsible for promoting a fun and creative working environment and partner with Front of House to ensure...
...Scheduling/Calendar Appointment and meeting scheduling Outbound and inbound calls Grocery Restock (Delivery) Travel Plans and Bookings of flights and rooms Car Rental (pickup and drop off) Shopping/Ordering Requested Items/shipping items Remote and In-Person position (hybrid)
...Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installationmaking the window replacement process simple, seamless, and satisfying. Were looking for Install Technicians of all...